FRESHER Walk-In : Caltec India : Customer Care Executive
Location : Mumbai
Experience : 0-1 Years
Company Profile: Mumbai Based Contact Center, specializing in Contact Center Management & Consultancy, BPO/Back Office Automation,, Infrastructure Development, Quality Audits, HR – Staffing & Selection Deputation Services, Software Consultancy & Development.
1st Floor, Behind Chandivli Ice Factory, Off Saki Vihar Road,
Chandivli, Andheri (E), Mumbai – 400072
Experience : 0-1 Years
Company Profile: Mumbai Based Contact Center, specializing in Contact Center Management & Consultancy, BPO/Back Office Automation,, Infrastructure Development, Quality Audits, HR – Staffing & Selection Deputation Services, Software Consultancy & Development.
Job Description :
- Inbound and Outbound processes.
- Telesales and Customer Service Helpdesk
Desired Profile:
- Minimum HSC passed, with good communication skill, must have basic computer knowledge.
Walk In Interviews between 10.a.m.-4 p.m.
Contact Details :
Name : Mr. Pravin S. Yadav
Phone :9821560227, 9870695573
email : pravin (dot) yadav (at) caltecindia (dot) com
Venue :
Caltec, Pankaj Enterprises, Plot No. 105,1st Floor, Behind Chandivli Ice Factory, Off Saki Vihar Road,
Chandivli, Andheri (E), Mumbai – 400072
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March 12th, 2009 at 4:03 am
I, Tushar Asutkar, have completed CCNP, MCSE with distinction. I am deeply interested in shaping a successful career with your esteemed organization. I believe that I am a suitable candidate for the said post, since I have the required Certificates coupled with adequate technical knowledge and skills regarding Server and Routers.
At present, I am working in Pace Bureau Computer Centre, Jabalpur as an instructor for CCNA & MCSE.
I am proficient in –
Ø Administering Windows XP,Windows Vista ,Server 2003
Ø Configuring Cisco Routers, Switches, Hubs
Ø Troubleshooting Peripheral devices
Ø LAN Admin • TCP/IP, DHCP, DNS • Active Directory, Group Policy, Backup
Ø Bios Config, Upgrading Drivers • Hardware Troubleshooting
Ø Anti Virus • System Utility Software • Email
Ø MS-DOS 6.x & later, Win XP Prof, Implementing service packs, desktop trouble shooting.
Considering the qualification required for the job and my knowledge base, I hope you will kindly offer me an opportunity to prove my ability by discharging my skills to your satisfaction in this esteemed organization.
Thanks & Regards,
Tushar Asutkar
March 16th, 2009 at 12:10 am
BDM Cum HR Operations & Administration (India)
MAKRO TECHNOLOGIES INC., from 5th March-2007 – 30th Dec, 2008.
One Washington Park, Suite 1502, Newark, NJ 07102
Responsible for New business development with US & Europe based IT, ITES Technology Companies and Biotech, Clinical Research, Healthcare, Pharmaceutical Companies through outbound calls. Leading a large team of front end Sales professionals in UK and US. Managing and maintaining Key Accounts from US & Europe. Leads Generation, Conducting trainings on Webnairs, Sales & Recruiting Process, Account manageability, Product Analysis, On-line bidding, Tendering, Sales Closing etc.,
2 years of technical recruiting experience, focused in the placements of software professionals for IT, ITES companies with skills Java Developers, Architects, .net, Business analysts, Web Developers, Oracle, Oracle Techno functional, DBAs, Architects, Test / Network /Security Engineers, Project Managers, SAP etc.,
Heading full-cycle recruiting Process, Strong technical/business acumen and understanding of technical requirements, recruiting and hiring processes including right sourcing skills in right time, interviewing, reference checking, tracking, salary negotiations and closing.
Maintaining up to date Data with SAP, CRM, HR applications, Auditing, ISO Process, CRM Applications and Analysis, Reports writing, Recruting and sales process, HR Business Control and process.
Developed a set of performance metrics guidelines for the Sales, Recruiting and Human Resources group. Having very good knowledge in handling US IT recruitment, US Tax Terms, Corp-2-Corp, Bench, 1099, OPT, W2 consultants. Participated as MR for ISO 9001-2000 for ISO Certification. Doing Quality Auditing for ISO 9001-2000.
Managing complete Hiring & Sales life-cycle for Bench, W2, C2C consultants and sourcing the best requirements from diverse sources. Organizing and prioritizing tasks in order to reach set goals also involved direct sales in US Staffing Services.
Reviewing Purchase orders and agreements received for legal accuracy and getting necessary changes. Routing agreements and orders through appropriate departments for approval. Assisting Accounts department for correct Invoicing and billing.
Extensively using Internet job boards/search engines for requirements on different skills wise, location wise, (Dice, Net-Temps, HotJobs, Career Builder, Monster , computerjobs, etc,)
Very good knowledge in Commercial negotiations and Managing NOCs, Vendor management and agreements, arranging required new hire documents etc., and closing deals.
Alliances and vendors to provide low cost valuable training via classroom training and web-casts. Providing Training and Development – Conducting Training Needs Analysis.
Coordinated with Technology partners to plan yearly technology curriculum for all US technology consultants and developed training with Technology.
Performance Management Facilitated and coordinated new-hire training for all incoming consultants. Aid recruiters in scheduling and managing candidate interviews and schedules for office interview days.