A Client of Clearway Advisors – Reporting to the CEO of the organization, the COO is responsible for managing the organization on a day to day basis. The COO will lead a team of Business Heads and provide leadership for Sales, Service Delivery and Customer Relations. Responsibilities:
Opus Software Solutions Pvt Ltd – Defining the scope of the service offering in Credit Card space – the customer needs that it will fulfill, the customer segment that it will cater, the way in which it will be positioned and launched in different markets and the top line and bottom line that it would generate.
VoIP Product MNC – The Senior Manager IT will be handling a team of 4 Sr Network Engineers and will be responsible for maintaning the Rs 500 crore work Servers for worldwide support, Customer support, ticketing, offshoring network operations etc
Client of Dhruv Counseling Service – -> Highly visible leadership presence. Interact with the Customer leadership, internal ownership, executive members and employees. -> Proactively stay “in-front” of customers, know their business and continue to provide added value. -> Maintain rapport and strong working relationships with customer, while succe
Amazon – Responsible for overall leadership and operations of the Customer Service contact center in Hyderabad India. The HYD CS Director will set the vision and direction for our Hyderabad Contact Center. They will lead a large team of up to 750 associates (350 off peak) and managers to improve the customer experience, increase productivity and maint